Resolution and satisfaction
For customer support teams
Resolve faster with answers sourced from your knowledge base.
Every answer cites the passage it is based on.
Our principleSourced answer
Le préavis de résiliation est de 90 jours pour les contrats cadres 1 et de 30 jours pour les avenants signés après 2024 2.
Answer right, the first time
AI for customer support teams
All your sources connected
Documents, tickets, CRM, messaging: the agent works on your whole context, not on an excerpt.
A tool that adapts to you
Vocabulary, business rules and response formats are configured for your team, not the other way around.
Answers you can verify
Each statement links to the exact passage in the source document. You keep control of the decision.
Our work
Monaco’s APDP relies on a RAG assistant, compliance tools and AI and cybersecurity training
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Read the story Our own productOpenPro: a complete professional network, from the website to the mobile app, built by our teams
Read the storyCustomer support teams: use cases addressed by Open Intelligence
Level 1 support assistant
An agent that answers common requests, backed by sources.
En savoir plusLiving knowledge base
A knowledge base that updates at the pace of your documents.
En savoir plusField technical assistant
Technical documentation in your technicians’ pocket.
En savoir plusEmployee FAQ
HR, IT and purchasing answers, 24 hours a day.
En savoir plusFrequently asked questions
How does Open Intelligence help customer support teams?
Open Intelligence connects your internal sources to a RAG engine built for your business, then provides agents that answer, write and carry out tasks while citing their sources.
Is our data used to train models?
No. Your documents are used only to answer your users. They are neither shared nor used to train a model.
How long does it take to get started?
A first agent connected to a defined document scope is generally operational within a few weeks, depending on the quality and accessibility of the sources.
How do I get a price?
Each solution is designed for your company. Describe your need in the quote request: we reply with a scope, a timeline and a price.
Go from the question to the decision
The fastest way to understand Open Intelligence is to see it answer on your own documents. Describe your need: we’ll come back to you with a tailored solution and a costed quote.